Professional Services FAQs
Who can use Gilat Professional Services?
The services are offered to any Gilat network operator at any time during/after contract closure
Can I use these services as a Gilat network customer who is not under basic warranty or one of the SatCare programs?
Yes.
Can I make use of these services even though I do not have Gilat network
Yes, for example, if you need satellite consulting services
Who can assist me on the specific content of each service?
Contact your local Gilat representative or write to us
What's the difference between Professional Services and SatCare?
SatCare services concentrate on ongoing maintenance support. Professional Services offers out of standard scope service packages and customized solutions.
What is currently available in the Professional Services basket?
The basket currently includes the following
- Satellite consultant services
- Traffic analysis reports
- SatCare maintenance visits including a complete inspection report containing traffic analysis
- Experienced hub operators
- System inspection visits
- Advanced warranty replacement
- Technical consultants for 3rd party equipment integration
- General and customized training
What if I cannot find what I need in the list of Professional Services?
Don't worry. Contact your local Gilat representative or
write to us
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